Frequently Asked Questions

Quick answers to the questions our users ask most often.

How do I create a LINE account?
Download the app, enter your phone number to receive a verification code, and you're ready in under a minute.
How do I add friends?
Search by phone number, scan a QR code, or share your LINE ID link.
Where are my chats stored?
Chats are stored locally on your device by default. You can enable cloud backup in Settings.
Can I use LINE on multiple devices?
Yes. Phone, tablet and desktop all sync in real time under one account.
How is my privacy protected?
LINE uses end-to-end encryption — no third party (including us) can read your messages.
Is the free download really free?
Yes. Messaging, calling and stickers are all completely free of charge.